The State University Of Zanzibar

Center for ICT Services

Welcome to the Centre for ICT Services website. Our team of highly skilled and talented people is passionate about providing students, staff and visitors with the best possible IT services, products and support.

Centre for ICT Services (CICTS) provides information technology (IT) systems and services that support SUZA’s education, research, and administrative programs. While working to modernize these systems, CICTS is also collaborating with faculty, staff, and students on innovative IT services to meet the diverse needs of the SUZA community.

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About ICT Center

Activities

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News

SERVICES PROVIDED BY THE ICT CENTER

IT Support

The IT Support team provides essential technical assistance to staff and students, addressing issues with hardware, software, and network connectivity. They ensure that all IT-related problems are resolved promptly to maintain smooth operations across the institution.

International Hubs

This area focuses on the maintenance and development of the institution’s IT infrastructure, including servers, networks, and databases. They manage and deploy applications critical to the organization’s operations, ensuring they are up-to-date and functioning efficiently.

Teaching & Learning Facilities

The team supports the technological needs of educational facilities, including smart classrooms, computer labs, and e-learning platforms. They ensure that these resources are readily available and fully functional, enhancing the teaching and learning experience.

Information Security

The Information Security team is responsible for protecting the institution’s digital assets from cyber threats. They implement security protocols, conduct regular audits, and educate users on best practices to safeguard sensitive information and maintain data integrity.

SERVICES PROVIDED BY THE ICT CENTER

Vision

To empower the organization with innovative and reliable ICT solutions, driving digital transformation and enabling seamless, secure, and efficient operations.

Mission

To deliver high-quality ICT services and solutions that support the organization's strategic objectives, enhance productivity, and foster a culture of continuous improvement and technological advancement.

Goals

To ensure a robust, secure, and scalable IT infrastructure; protect organizational data and systems; develop and maintain effective software applications; provide exceptional user support and training; implement effective data management and analytics; foster innovation; successfully deliver ICT projects; optimize vendor and resource management; and maintain compliance with industry standards and regulations.